Intelligent Automation & Operations
The copying, chasing, checking and reformatting between systems adds up. Voxd helps you automate the work around the work, including processes that involve documents, messy information and human judgement.
The opportunity
Many businesses already have good software. The friction sits between the systems: an email becomes a spreadsheet entry, a document needs checking, someone chases approval and another person updates the CRM. Each handover adds effort and another opportunity for delay.
We connect those steps into a coherent workflow. AI can help interpret incoming information, prepare a response or recommend a next action; conventional software handles the predictable rules. Your people stay involved where expertise, accountability or a commercial decision is needed.
Move information into the right place sooner, prepare the next step automatically and reduce the time work spends waiting between teams.
Apply the same checks, templates and approval rules across the process. Make missing information and exceptions visible instead of letting them disappear into an inbox.
Help your existing team handle more work by reducing repetitive handling. Measure progress through processing time, rework and the volume requiring manual attention.
What we deliver
Assemble the information and approved material needed for a first draft. Bring pricing inputs, supporting evidence and review into one connected flow.
Classify emails, extract fields from forms or PDFs and route the work. Flag incomplete or uncertain information for review before it enters another system.
Connect procurement, scheduling, approvals and exception alerts. Give people a clear view of what is waiting, why it is waiting and what needs their attention.
Why Voxd
Voxd’s iGlobal proposal work connects Microsoft 365, Gong and HubSpot to bring sales context into a human-approved proposal workflow. Our Pricify work turns conversational requests into structured supplier enquiries.
We can build the integrations and supporting application as well as the AI component. That means we can address the awkward steps surrounding a task, instead of leaving your team to bridge the gaps manually after the automation is delivered.
A great sales conversation deserves an equally persuasive follow-up. Voxd brought iGlobal's emails, call transcripts and CRM together to create branded web proposals built around what each buyer actually cares about.
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Builders have better things to do than repeat the same shopping list to different merchants. Voxd built Dave, Pricify's WhatsApp AI concierge, to turn a conversation into a clear request, match relevant suppliers and bring their quotes together.
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The right introduction can be the most valuable moment at an event. Voxd built GBM an AI concierge that helps attendees find relevant people, arrange introductions and get practical help through WhatsApp and web chat.
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A successful festival starts long before the doors open. Voxd built the Waitrose Winter Food & Drink Festival supplier portal and an AI concierge that helps suppliers understand what they need to do, find suitable spaces and keep preparations moving.
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Voxd is bringing Comfy Pub Co’s guest experience into a beautifully branded app, developed at pace with AI. At its heart is a planned in-app AI host: a natural way to book a table, order food and drinks, use vouchers, enjoy loyalty rewards and ask about the pubs.
Read the case studyHow we work
We map a real request from arrival to completion, including workarounds and exceptions that a process diagram might miss.
We decide what can run automatically, what needs review and how failures or incomplete inputs should be handled.
We test the workflow against representative examples and compare the result with your existing process for speed, completeness and quality.
We introduce the workflow with logging, clear ownership and an agreed route for exceptions, then refine the steps that still cause friction.
Before you get started
Usually the first question is how to make better use of it. We assess integration options and only recommend replacement where the existing system is a genuine obstacle.
Yes. Approval steps, thresholds and exception queues can be part of the workflow. We agree which actions need a person before anything is automated.
We consider frequency, handling time, variation and the cost of errors. A focused pilot can test whether the likely benefit justifies further investment.
Tell us where the copying, chasing or checking happens. We will help you find a practical way to reduce it.