Sectors
Help shoppers find products, support store teams and simplify supplier operations.
Your industry, your workflows
Retail knowledge is spread across catalogues, stock systems, delivery policies and supplier portals. An assistant needs to distinguish approved product information from live availability, and know when to pass a question to a colleague.
Guide shoppers through product ranges using their needs, budget and approved catalogue information.
Answer delivery and returns questions, with order-specific details available only after identity checks.
Help suppliers find onboarding guidance, event information and the right operational contact.
Begin with one product range or support queue. Test answers against real customer questions and keep stock, price and policy sources up to date.
We work with you to define the workflow, connect the right information and evaluate a focused pilot. Together we agree what success looks like before extending the solution.
Explore projects connected to retail & ecommerce.
Voxd built Waitrose a complete festival supplier portal, then added a role-aware AI concierge that combines trusted guidance with live tasks, product types and space availability to help every supplier move forward.
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joined-up portal
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connected AI capabilities
Tell us what is slow, expensive, frustrating or currently impossible. We’ll help you understand what AI can realistically do.