Custom AI Software
A useful prototype is a beginning. A working business system needs the right experience, integrations, permissions and operational support around it. Voxd brings those pieces together, from the first product decision to a controlled launch.
The opportunity
Sometimes the tools on the market come close, but do not fit the workflow, commercial model or customer experience you need. Sometimes you have already proved an idea and now need to make it reliable enough for other people to use.
We design and build bespoke AI applications, internal tools and features for existing software. With decades of software experience behind our approach, we consider the whole product: what users are trying to achieve, how information moves, where AI adds value and what should remain deterministic.
Create an experience around your users and operations, rather than asking everyone to adapt to an awkward collection of tools and manual workarounds.
Use a focused prototype to test the difficult part of the idea. Learn about usefulness, quality and operating cost before expanding the build.
Address access, integrations, testing and support as part of delivery. Give the system a practical foundation for launch and future improvement.
What we deliver
Create a proposal tool, operational assistant or specialist workflow that brings information and actions together in one usable interface.
Add intelligent search, summarisation, recommendations or conversational help to software your users already know, with the surrounding product context preserved.
Review an experimental system, resolve architecture questions or help your development team move through a specific delivery challenge.
Why Voxd
Voxd built the Waitrose festival supplier portal and its embedded AI concierge, bringing tasks, applications and live guidance into the same product. Our iGlobal work combines business-system integrations with a purpose-built proposal application.
We can take responsibility for a complete build or work alongside your developers on the AI, architecture or integration layer. You get a delivery partner who can connect the model’s capabilities to the surrounding software that makes them useful.
A successful festival starts long before the doors open. Voxd built the Waitrose Winter Food & Drink Festival supplier portal and an AI concierge that helps suppliers understand what they need to do, find suitable spaces and keep preparations moving.
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Voxd is bringing Comfy Pub Co’s guest experience into a beautifully branded app, developed at pace with AI. At its heart is a planned in-app AI host: a natural way to book a table, order food and drinks, use vouchers, enjoy loyalty rewards and ask about the pubs.
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Choosing a school and keeping up with school life bring different questions. Voxd built Sapperton a website assistant that helps prospective parents explore the school and request a visit, while helping existing families find dates, letters and practical answers.
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A great sales conversation deserves an equally persuasive follow-up. Voxd brought iGlobal's emails, call transcripts and CRM together to create branded web proposals built around what each buyer actually cares about.
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The right introduction can be the most valuable moment at an event. Voxd built GBM an AI concierge that helps attendees find relevant people, arrange introductions and get practical help through WhatsApp and web chat.
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Builders have better things to do than repeat the same shopping list to different merchants. Voxd built Dave, Pricify's WhatsApp AI concierge, to turn a conversation into a clear request, match relevant suppliers and bring their quotes together.
Read the case studyHow we work
We agree the users, core workflow and business outcome. We separate what must work at launch from what can follow later.
We explore the AI behaviour, data availability and key integration challenges with representative examples and a focused prototype.
We build the interface, application logic, integrations and controls, with tests that reflect the ways the system will be used.
We prepare deployment, monitoring and handover or ongoing support. User feedback and agreed measures inform the next stage of development.
Before you get started
Yes. We begin by reviewing the code, architecture, dependencies and known limitations, then agree what should be retained, improved or rebuilt.
Yes. We can provide specialist implementation, architecture support or technical oversight within an existing team and delivery process.
We compare the options against your tasks, data requirements, quality expectations and operating costs. The choice follows the product requirements.
Tell us who the software is for, what it should help them do and what you have already explored. We will help define the next step.