AI Features for Existing Software
Add intelligent search, summarisation or contextual assistance within your existing product experience.
The opportunity
Your users should not have to leave the application, copy its data into another tool and then work out what to do with the response. The most useful AI feature often lives inside the workflow where the need appears.
Voxd helps add capabilities such as intelligent search, summarisation and contextual assistance to existing software. We consider the user journey, permissions and application logic alongside the model. The result is a feature shaped around a product task, with behaviour that can be evaluated and improved.
Bring useful assistance into the existing product context instead of asking users to reconstruct that context elsewhere.
What we deliver
Review the product journey, data access and technical boundaries for the proposed capability.
Build the AI workflow and connect it to the relevant application functions and interface.
Test representative use, failure paths and permissions before a controlled rollout.
Why Voxd
Voxd built the Waitrose festival supplier portal and its embedded AI concierge, bringing tasks, applications and live guidance into the same product. Our iGlobal work combines business-system integrations with a purpose-built proposal application.
We can take responsibility for a complete build or work alongside your developers on the AI, architecture or integration layer. You get a delivery partner who can connect the model’s capabilities to the surrounding software that makes them useful.
How we work
We agree the users, core workflow and business outcome. We separate what must work at launch from what can follow later.
We explore the AI behaviour, data availability and key integration challenges with representative examples and a focused prototype.
We build the interface, application logic, integrations and controls, with tests that reflect the ways the system will be used.
We prepare deployment, monitoring and handover or ongoing support. User feedback and agreed measures inform the next stage of development.
Before you get started
Yes. We can own a defined feature, provide specialist implementation or support the architecture and evaluation work.
That depends on its architecture and the feature. We assess the existing system and identify the smallest useful scope before recommending changes.
Show us the workflow and the point where better assistance could change the experience.
Design around the next action the user needs to take, rather than adding a disconnected chat box.
Define evaluations and a release scope that let your team learn from real use before expanding.
Voxd is bringing Comfy Pub Co’s guest experience into a beautifully branded app, developed at pace with AI. At its heart is a planned in-app AI host: a natural way to book a table, order food and drinks, use vouchers, enjoy loyalty rewards and ask about the pubs.
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Builders have better things to do than repeat the same shopping list to different merchants. Voxd built Dave, Pricify's WhatsApp AI concierge, to turn a conversation into a clear request, match relevant suppliers and bring their quotes together.
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A successful festival starts long before the doors open. Voxd built the Waitrose Winter Food & Drink Festival supplier portal and an AI concierge that helps suppliers understand what they need to do, find suitable spaces and keep preparations moving.
Read the case study