AI for Estate & letting agencies
AI for estate and letting agents that qualifies enquiries, prepares viewing requests and reduces the administration around instructions and tenancies.
Built around your business
A negotiator is conducting a viewing while a new enquiry arrives. A landlord is waiting for an update and an onboarding file still needs another document. Agency work depends on timely conversations, but the preparation around each one can turn the day into a chain of interruptions and follow-up messages.
Voxd helps residential sales and lettings teams organise that work. We can capture useful requirements, retrieve approved listing information and prepare the next action for a colleague. Your people keep control of offers, suitability judgements and tenancy decisions, with more context ready when they contact the customer.
Collect property preferences, moving timescales and viewing availability through web or messaging. An assistant can answer questions from current approved listings and identify missing details. It should keep a request separate from a confirmed appointment and hand over individual circumstances rather than making assumptions about suitability.
Track administrative information and prepare follow-up requests for missing documents. Staff can review a more organised file instead of reconstructing a trail of messages. Required checks and decisions remain in the agency’s established process, with clear responsibility for confirming that the file is ready.
Collect the property, issue description and relevant photographs before passing the report to a manager. Agreed escalation rules help urgent issues reach a person promptly. The assistant supports intake and context, while the team retains decisions about contractors, access, repair priorities and commitments.
Find your starting point
Explore the work behind each opportunity. Start with the problem that matters most to your team.
Prepare viewings and useful callbacks.
Capture requirements, qualify enquiries and arrange suitable appointments through a conversational agent.
Explore this serviceHelp website visitors find answers, explain what they need and take the next step.
Explore this serviceAnswer more enquiries, capture the right details and book appointments when your team is busy or unavailable.
Explore this serviceConnect messages, records and the next task.
Coordinate onboarding information and tasks so clients and staff can see what needs to happen next.
Explore this serviceTurn invoices, orders, forms, PDFs and emails into structured information your systems can use.
Explore this serviceKeep enquiries moving and CRM records useful, with less manual work for your sales team.
Explore this serviceCapture issues and preserve operational context.
Classify incoming email, capture key details and route work to the right queue or owner.
Explore this serviceTurn WhatsApp enquiries into structured requests and useful actions connected to your business.
Explore this serviceHelp staff find reliable answers across company documents and systems, with links back to the source.
Explore this serviceFrom a useful idea to working software
Voxd can combine customer-facing assistance with inbox organisation, document preparation and CRM workflows. We start with the steps your branch follows, then design the handover and integrations around them. That keeps the project focused on useful agency work rather than a generic bot that staff must manually translate into another system.
Your first step
Choose one branch and either enquiry qualification or administrative document collection. Agree the information staff need, the source of listing facts and the actions requiring confirmation. Measure follow-up effort and the completeness of handovers before extending the scope across more properties or offices.
Talk through a pilotBefore you get started
It can initially collect preferences and prepare the request. Confirmation requires access to the appropriate diary or booking system and rules for availability, changes and exceptions. We assess those requirements before allowing a commitment to be made.
Those decisions are outside the administrative scope described here. The assistant can prepare information and route the conversation, while authorised staff remain responsible for assessments, negotiations and commitments.
Show us a viewing, onboarding or maintenance workflow. We will help turn it into a better prepared next step for your team.
Talk to Voxd