AI Lead Qualification & Booking Agents
Capture requirements, qualify enquiries and arrange suitable appointments through a conversational agent.
The opportunity
A new enquiry often arrives before anyone is free to respond. By the time the team follows up, they still need to establish the requirement, identify the right colleague and find an appointment. Each exchange adds another chance for interest to fade.
Voxd builds agents that collect the right context and guide suitable enquiries towards the next step. We agree the qualification rules, connect supported calendar or CRM systems and design the exceptions. Your team receives a better-prepared conversation, while prospects get a clearer way forward.
Help prospects explain what they need and understand the next step without waiting for a manual first response.
What we deliver
Design relevant questions, routing criteria and the situations that require a person to decide.
Integrate supported calendars and record the agreed enquiry information in the systems your team uses.
Make appointment details clear and handle unavailable slots, incomplete enquiries or requests outside scope.
Why Voxd
For GBM, Voxd built a WhatsApp and web concierge connected to HubSpot, supporting event questions and consent-led introductions. For Pricify, we turned informal WhatsApp materials lists into structured, confirmed supplier quote requests.
Those projects bring together the details that determine whether an agent is useful: live data, conversation context, clear confirmation and human handover. We bring the same delivery disciplines to your service, with a scope shaped around your customers and operations.
How we work
We identify common questions, useful actions, sensitive moments and the points where a person should take over.
We prepare trusted knowledge and integrate the systems the agent needs, with appropriate identity checks and access permissions.
We test realistic conversations, incomplete requests and failure scenarios. Your team reviews tone, accuracy and the quality of the handover.
We introduce the agent in a controlled scope and review outcomes, unanswered questions and feedback to guide improvements.
Before you get started
It can apply agreed qualification criteria and support routing. Important or ambiguous commercial decisions should remain reviewable by your team.
Yes, where the available systems support it. We define the rules around services, locations, expertise or other relevant criteria during design.
Tell us how leads arrive and what your team needs to know before the first conversation.
Capture requirements and relevant context before a person follows up, reducing repeated discovery questions.
Use agreed availability and routing rules to support booking without an extended exchange of emails.
Builders have better things to do than repeat the same shopping list to different merchants. Voxd built Dave, Pricify's WhatsApp AI concierge, to turn a conversation into a clear request, match relevant suppliers and bring their quotes together.
Read the case study
Voxd is bringing Comfy Pub Co’s guest experience into a beautifully branded app, developed at pace with AI. At its heart is a planned in-app AI host: a natural way to book a table, order food and drinks, use vouchers, enjoy loyalty rewards and ask about the pubs.
Read the case study