AI for Facilities management & maintenance
AI for facilities management and maintenance that structures repair requests, retrieves asset knowledge and prepares service reports.
Built around your business
A repair report arrives without a clear location. An engineer needs an access instruction that sits in another system. A completed visit still needs its notes turned into a report. Across a facilities operation, missing context creates more calls, more chasing and more work for coordinators.
Voxd helps connect those handoffs. AI can collect useful details at intake, retrieve approved asset information and prepare a report from supplied notes. The focus is better prepared work at each stage, with urgency, dispatch, safety and repair decisions controlled by the responsible team.
Capture the site, asset, symptoms and supporting photographs in a consistent brief. An assistant can ask for missing details and route the request according to agreed rules. Urgent reports need a clear escalation path, so a conversational intake tool does not become a barrier to immediate human attention.
Bring together access instructions, approved equipment guidance and relevant previous notes for an authorised user. Source links make the information checkable and site context helps prevent the wrong record being used. The aim is less time reconstructing the job before useful work can begin.
Prepare a structured draft from the engineer’s supplied observations, actions and images. The engineer can confirm what happened and correct the record before issue. This supports consistent reporting without adding findings that were never observed or commitments that were never approved.
Find your starting point
Explore the work behind each opportunity. Start with the problem that matters most to your team.
Collect and organise the information a coordinator needs.
Classify incoming email, capture key details and route work to the right queue or owner.
Explore this serviceAnswer more enquiries, capture the right details and book appointments when your team is busy or unavailable.
Explore this serviceTurn WhatsApp enquiries into structured requests and useful actions connected to your business.
Explore this serviceFind approved records and organise evidence.
Help staff find reliable answers across company documents and systems, with links back to the source.
Explore this serviceTurn invoices, orders, forms, PDFs and emails into structured information your systems can use.
Explore this serviceFlag and organise possible visible damage so reviewers can focus on images that need attention.
Explore this serviceBuild useful tools and keep the workflow running.
Build a focused internal application that combines your information, rules and AI-assisted tasks.
Explore this serviceAssemble regular business summaries from agreed sources, with supporting evidence available for review.
Explore this serviceMaintain agreed AI integrations and investigate connection failures as the surrounding systems change.
Explore this serviceFrom a useful idea to working software
Voxd can build a joined-up intake and review experience around your maintenance workflow. We combine document processing, knowledge retrieval and custom tools, then assess how they fit the systems your coordinators and engineers already use. The value lies in the handoff as much as the generated text.
Your first step
Choose one site or one routine request type. Define mandatory intake details, escalation rules and who approves the completed record. Test incomplete and urgent requests alongside ordinary jobs, then measure clarification calls, preparation effort and report editing before expanding the scope.
Talk through a pilotBefore you get started
It can flag requests using agreed indicators, but the escalation design must account for uncertainty and missed signals. The responsible team defines how urgent issues reach a person and what the assistant must tell the reporter.
The interface can be designed for mobile use and the information needed on site. We assess access, connectivity and data-entry effort so the workflow helps an engineer rather than adding another administrative burden.
Bring us a repair intake, engineer handover or reporting process. We will help identify where AI can make the next step clearer.
Talk to Voxd