AI for Automotive dealerships & garages
AI for dealerships and garages that helps qualify vehicle enquiries, prepare service requests and organise customer follow-up.
Built around your business
A prospective buyer asks about a vehicle while the salesperson is on a test drive. A service customer calls with an incomplete description of a problem. The reception team is trying to coordinate both while chasing updates. Every interruption is understandable, but the combined workload can leave good enquiries waiting.
Voxd helps automotive businesses prepare those conversations more effectively. An assistant can collect requirements, explain approved information and organise the next action for staff. Your team retains responsibility for advice, workshop scheduling and commercial commitments, with better context available when they take over.
Capture the customer’s requirements, timing and questions against current vehicle information. An assistant can explain verified listing details and prepare a handover for a salesperson. Availability, finance questions and the terms of any offer should be confirmed through the appropriate team and systems.
Collect vehicle details, the customer’s description of the issue and appointment preferences. Staff can review a structured request rather than repeat the same initial questions. The assistant should avoid diagnosing a fault and make a clear handover where a reported issue needs urgent or specialist attention.
Organise enquiry history and prepare reminders or messages for staff review. A useful workflow connects the reason for contact with the next agreed action, rather than sending generic communications without context. This helps the team keep track of opportunities and service conversations during a busy day.
Find your starting point
Explore the work behind each opportunity. Start with the problem that matters most to your team.
Help customers reach the next conversation.
Help website visitors find answers, explain what they need and take the next step.
Explore this serviceAnswer more enquiries, capture the right details and book appointments when your team is busy or unavailable.
Explore this serviceCapture requirements, qualify enquiries and arrange suitable appointments through a conversational agent.
Explore this serviceGive staff context and a useful follow-up queue.
Classify incoming email, capture key details and route work to the right queue or owner.
Explore this serviceKeep enquiries moving and CRM records useful, with less manual work for your sales team.
Explore this servicePrepare campaign variations shaped around approved customer segments, needs and business context.
Explore this serviceLearn from enquiries and keep answers useful.
Bring customer feedback into a consistent view of themes, concerns and opportunities for improvement.
Explore this serviceKeep agents and automations working well through ongoing monitoring, maintenance and measured improvements.
Explore this serviceMaintain agreed AI integrations and investigate connection failures as the surrounding systems change.
Explore this serviceFrom a useful idea to working software
Voxd connects customer-facing assistants to the workflow behind the conversation. We can help design intake, staff review and system integration together, with a practical first scope around your dealership or workshop. Testing is based on the enquiries your team receives, including the incomplete and awkward cases that create the most chasing.
Your first step
Choose sales enquiries or service-request capture at one location. Agree the information staff need and the limits on what the assistant may confirm. Measure enquiry completeness, callback preparation and handover quality before adding live booking or deeper account integrations.
Talk through a pilotBefore you get started
It can start by collecting preferences. Confirmed appointments require integration with an authoritative booking source and rules for capacity, changes and exceptions. We assess that separately from a simple enquiry-capture pilot.
The initial scope is to collect the customer’s description and prepare it for the team. Diagnosis and advice about vehicle safety remain with an appropriate professional, with explicit handling for requests that need urgent attention.
Show us your sales or service intake process. We will help design an assistant that prepares the next conversation.
Talk to Voxd