Voxd’s services and all data we retain are securely hosted in the United Kingdom, using AWS’s Europe (London) region (eu-west-2). This means your business data and conversations stored by Voxd remain within UK data centers.
For extra peace of mind: We do not move or store your retained data outside the UK.
However, please note:
- WhatsApp messages are processed through Meta’s infrastructure and may be handled in other regions as part of WhatsApp’s global network.
- AI responses use a third-party Large Language Model (LLM) provider. Depending on the provider, message data sent for processing may temporarily leave the UK.
We are committed to following UK data protection standards and keeping your data secure. If you need more details about data handling or have compliance questions, please contact our support team.
