Voxd takes uptime, monitoring, and reliability very seriously to ensure your WhatsApp chatbot services are always available and performing well.
We use a suite of custom-built monitoring tools that provide 24/7 monitoring, detailed logging, and real-time alerts. These tools continuously check the health of our systems, track conversation flows, and watch for any issues in message delivery or processing. Many of these monitoring dashboards and logs are also available to our clients, so you can stay informed about your chatbot's performance at any time.
In addition to our own tools, we use industry-standard monitoring and reliability solutions provided by our hosting partners. This ensures multiple layers of protection and rapid detection of any potential issues.
If any problem is detected, our team is alerted immediately and can respond quickly to maintain high uptime and smooth service for your business.
You can trust Voxd to deliver a reliable, always-on WhatsApp experience, backed by robust monitoring and fast support.
