Voxd provides multiple layers of safety, audit, and validation on top of any safeguards offered by the underlying AI model provider. We do not rely solely on the model provider for content filtering or compliance.
Here’s how Voxd ensures your business conversations are protected and compliant:
- Customizable Safety Filters: Voxd uses advanced filtering and validation tools that can be fully tailored to your company’s needs. You can set rules to block, redact, or modify specific types of messages (such as sensitive data, offensive language, or confidential information) before they ever reach the AI model or are sent to the user.
- Pre-Processing Controls: Messages are scanned and checked before being shared with LLM providers. This ensures that only safe and appropriate content is processed by the AI.
- Post-Processing Validation: Outgoing replies from the AI can be reviewed, validated, and filtered before they are delivered to users. This helps prevent unwanted or non-compliant information from being sent out.
- Comprehensive Audit Trails: Every message and action is logged, providing a clear audit trail for compliance, monitoring, and review.
- Adaptable to Your Policies: All safety and validation rules can be fully customized to match your business’s specific requirements, industry standards, or regulatory obligations.
Voxd’s layered approach means you stay in control of your data security and compliance, while benefiting from the convenience of AI-powered automation on WhatsApp.
If you have special requirements for safety, validation, or auditing, our team can work with you to configure Voxd’s controls to your exact needs.
