Yes, Voxd can connect your WhatsApp chatbot to almost any 3rd party or external system, allowing both reading and writing of data.
Here’s what this means for your business:
- Voxd can read data from external systems to provide users with up-to-date information (like order status, account details, or product availability).
- Voxd can also write data back to your systems - capturing information from the conversation, updating records, or creating new entries.
Examples of systems Voxd can integrate with include:
- CRM platforms (such as Salesforce, HubSpot, Zoho CRM) - for retrieving customer info or logging new leads
- Accounting software (like QuickBooks, Xero, or Sage) - for checking invoices, payment status, or creating new transactions
- Microsoft 365 - for managing calendars, sending emails, or accessing contact lists
- Google Workspace - such as adding events to Google Calendar, sending emails, or accessing Google Sheets
- Custom databases or back-office systems - Voxd can connect via APIs to almost any modern software you use
Voxd’s flexible integration means your WhatsApp bot can do more than just answer questions - it can automate real business processes, keep your systems updated, and deliver a seamless experience for your customers.
If you have a specific system in mind, our team can discuss your requirements and set up the right integrations for your needs.
