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What happens if your upstream provider changes their policies, pricing or rate limits?

AI Models & Providers

If your upstream provider (such as your chosen LLM provider) changes their policies, pricing, or rate limits, this does not directly impact Voxd’s service. Here’s how it works:

  • You pay your LLM provider directly for their services. Voxd does not handle billing, pricing, or subscriptions for your LLM account.
  • You control your LLM account and manage your own agreements, usage limits, and pricing with your provider.
  • Voxd operates independently of your provider’s terms, since we do not resell or manage your LLM subscription.
  • Any changes, restrictions, or additional costs from your provider will be handled between you and them, separate from Voxd’s platform.

If you need help adjusting your LLM integration or run into issues because of provider changes, Voxd’s team is ready to support you and ensure your service continues running smoothly.

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